Privacy & Messaging Policy

Last updated October 27, 2026

Winspire RCM ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy & Messaging Policy explains how we collect, use, disclose, and safeguard information when you visit our website, engage with our services, or interact with us through SMS, email, phone calls, or other communication campaigns.

By using our website or engaging with our communications, you consent to the practices described in this Policy.

1. Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

For purposes of this Policy, personal information includes details that identify or relate to you directly or indirectly, such as your name, contact details, professional information, device data, and interaction history.

This Policy applies to:

  • Website visitors
  • Business inquiries and prospects
  • Job applicants and candidates
  • Clients and partners
  • Individuals who opt in to receive communications from Winspire RCM

2. Information We Collect

We may collect the following types of information:

a. Information You Provide

  • Name, email address, phone number
  • Company name, job title, and professional details
  • Messages, inquiries, and form submissions
  • Resume and application details (for careers)

b. Information Collected Automatically

  • IP address, browser type, device information
  • Pages visited, interaction data, and usage patterns
  • Approximate location based on IP address

3. How We Use Your Information

We use your information to:

  • Respond to inquiries and requests
  • Provide information about our services
  • Schedule meetings, demos, or interviews
  • Share job openings and application updates
  • Improve our website, services, and communications
  • Maintain security and prevent misuse
  • Comply with legal and regulatory requirements

We do not collect or request patient medical records, insurance information, or Protected Health Information (PHI) through general website forms.

4. Messaging & Communications Policy

a. Types of Messages You May Receive

When you submit information through this website—for example, to request a demo, download resources, subscribe to updates, apply for a role, or contact our team—you may receive operational messages related to that request (scheduling, follow-ups, application status, or service information). Separate opt-in applies where we send marketing or promotional content.

General website forms are for business inquiries and are not intended for patients to submit medical records, insurance details, or other Protected Health Information (PHI). Please do not include patient information in website forms. Submitting a form does not mean you agree to receive patient appointment or health information messages.

Newsletter subscriptions are optional and separate from business inquiries. We only send newsletters to people who choose to subscribe, and you can unsubscribe at any time.

We sign a Business Associate Agreement before handling protected health information and use safeguards designed to support HIPAA requirements. Client patient data is stored in the United States. Authorized team members, including our India team, may access it securely to deliver contracted services.

b. Message Frequency

Message frequency depends on your relationship with us—for example, one or a few messages to confirm a demo or blueprint request, periodic updates if you subscribe to our newsletter, or ongoing operational messages tied to an active client engagement.

c. Message and Data Rates May Apply

Standard message and data rates may apply when you opt to receive communications from us via SMS or other forms of messaging. Please check with your mobile provider for details.

d. Opt-Out Instructions

Recipients have the right to opt out of receiving future communications.

  • To stop receiving SMS, reply "STOP" to any message.
  • To unsubscribe from emails, click the unsubscribe link or reply "Unsubscribe".
  • For other communications, follow the instructions included in that communication.

e. Support Contact Information

If you need assistance or have questions regarding this Policy, contact us directly:

f. Third Party Privacy Policies

Opt-in data and mobile information will not be shared or sold to third parties for promotional purposes. Please review our Privacy Policy and Terms and Conditions for more information about how we handle communications.

5. Sharing of Information

We value your privacy.

  • Any personal data collected, such as your phone number, will be used solely to respond to your business inquiry and communicate about our services.
  • We do not share your information with third parties for promotional or marketing purposes.
  • Information may be shared only with trusted service providers who support our operations, and only to the extent necessary for those services.
  • We may disclose information if required by law or to protect the rights, security, and integrity of Winspire RCM.

6. Data Security

We use industry standard administrative, technical, and organizational safeguards to protect your information from unauthorized access, misuse, alteration, or disclosure.

While we take security seriously, no system can be guaranteed to be completely secure. If you believe your information has been compromised, please contact us immediately.

7. Children's Privacy

Our services and communications are intended for adults.

We do not knowingly collect personal information from individuals under the age of 18.

8. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purpose for which it was collected
  • Meet business, legal, and compliance requirements
  • Resolve disputes and enforce agreements

9. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Request corrections
  • Request deletion
  • Withdraw consent for communications

To exercise your rights, contact us at contact@winspirercm.com.

10. Policy Updates

We may update this Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our website or services constitutes acceptance of the revised Policy.

11. Contact Information

For questions, concerns, or privacy related requests:

Winspire RCM LLC
Email: contact@winspirercm.com
Phone: +1 615-693-0797