Support Center

We're Here
When You Need Us.

Help for the Winspire RCM mobile app, your revenue cycle team, and our platform — responsive, knowledgeable, and focused on keeping your operations running.

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Official support for the Winspire RCM app

Neura access is provided to authorized users through their organization. Contact your administrator if you need access. Tell us what you need. Our team will connect you with the right person.

Developer / product
Winspire RCM
Support email
contact@winspirercm.com
Phone
+1 615-693-0797
Account access
Neura access is provided to authorized users through their organization. Contact your administrator if you need access.
Account deletion
For account access or a deletion request, contact your organization's administrator or the support contact provided during onboarding.
Policies
App privacy policy · Website privacy policy · Terms of use

Get the Help You Need

Tell us what you need. Our team will connect you with the right person.

Direct Phone

Call us and our team will connect you with the right person.

+1 615-693-0797

General Contact

Tell us what you need. Our team will connect you with the right person.

contact@winspirercm.com

Book a Revenue Review

Tell us where revenue gets delayed. We will discuss your priorities and whether Winspire can help.

Book a Revenue Review

Security & Compliance

Report a suspected security issue or compliance concern. Please do not include patient information.

contact@winspirercm.com

Legal & privacy

Official documents for app store listings, clients, and visitors. These pages are updated when our practices or legal requirements change.

Legal

App privacy policy

How the Winspire RCM mobile app collects, uses, and protects information on iOS and Android.

Open document
Legal

Website privacy policy

Privacy practices for the Winspire RCM website and related online properties.

Open document
Legal

Terms of use

Terms governing use of Winspire RCM websites and services.

Open document

Frequently Asked Questions

Quick answers to the questions our clients ask most.

Tell us what you need. Our team will connect you with the right person. Call +1 615-693-0797 or email contact@winspirercm.com.
Please have your organization name, the name of your primary Winspire RCM contact and a brief description of the issue. Please do not include patient information.
Report security or compliance concerns by phone (+1 615-693-0797) or email contact@winspirercm.com. Please do not send patient information or credentials by email.
Yes. Book a Revenue Review and tell us where your team needs support. We will show the capabilities relevant to your workflow.
Neura access is provided to authorized users through their organization. Contact your administrator if you need access.
For account access or a deletion request, contact your organization's administrator or the support contact provided during onboarding.
Start with your assigned client success manager. If the issue remains unresolved, email contact@winspirercm.com with your organization name and a short summary.
Published policies and legal documents for the app and website are linked from this support page. For client-specific playbooks and training, your client success manager can share the right materials for your organization.

Still have questions?
Let's talk.

Our senior RCM specialists are available to walk you through any challenge — billing, denials, technology, or strategy.